Who we are
At Sovereign Trade Sdn. Bhd., we are committed to safeguarding the privacy and personal information of our customers. This policy outlines how we collect, use, and protect your data.
1. Information We Collect
- Personal details (Name, Company Name, Email Address, Phone Number)
- Shipping and billing addresses
- Payment information (processed through secure payment gateways)
- Purchase history and product preferences
2. How We Use Your Information
- To process orders and manage transactions
- For communication regarding order updates, promotions, or inquiries
- To improve our website and customer service experience
- For internal business analytics and compliance purposes
3. Data Protection
We implement strict security measures to protect your personal information from unauthorized access, misuse, or disclosure. All payment transactions are processed through encrypted payment gateways.
4. Disclosure of Information
We do not sell, trade, or share your personal data with third parties except when necessary to fulfill your order (e.g., shipping providers) or as required by law.
5. Your Rights
You have the right to access, update, or request the deletion of your personal information by contacting us at sovereigntradesdnbhd@outlook.com.