Shipping Policy

Sovereign Trade Sdn. Bhd. offers reliable shipping services to ensure your machinery arrives safely and on time.

1. Shipping Coverage

  • We offer nationwide delivery within Malaysia.
  • International shipping is available; rates and delivery timelines vary based on destination.

2. Processing Time

  • Orders are processed within 3–5 business days after payment confirmation.
  • For custom-built machinery, lead times will be communicated upon order confirmation.

3. Shipping Methods & Delivery Time

  • We partner with trusted logistics providers for safe and efficient delivery.
  • Estimated delivery time for standard machinery: 7–14 business days within Malaysia.
  • International shipping timelines depend on customs clearance and destination.

4. Shipping Costs

  • Shipping costs are calculated at checkout based on order size, weight, and destination.
  • For large industrial machinery, specialized freight arrangements will be made.

5. Order Tracking

Once shipped, a tracking number will be provided to monitor the delivery status.

6. Damaged or Lost Items

  • If your item arrives damaged or is lost during transit, please contact us immediately for assistance.
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